Support

Operational Support

Operational Support

Our Global Sales Support team can help navigate through NDC by LATAM.


How can we help?
  • Doubts about the NDC tool
  • Post sales requests
  • Technical Support
  • Commercial exceptions (waivers)

Who can contact?
  • Travel Agents

How to contact us?
  • Trade Chat at latamtrade.com
  • North America, Central America, Europe, Asia, Africa and Oceania: support_ndc@latam.com
API Support

API Support

Our tech specialists can help with the development of API connections.


How can we help?
  • Sandbox access
  • Doubts to the API NDC by LATAM
  • Technical API Development Questions

Who can contact?
  • Agency Technical Teams (Developer)

How to contact us?
Policies

Policies

Check LATAM airlines guidelines to processes and procedures.


How can we help?
  • Access to Policy Documents

Who can contact?
  • Travel Agents

How to contact us?

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