Support

Operational Support

Operational Support

Our Global Sales Support team can help navigate through NDC by LATAM.

How can we help?

Doubts about the NDC tool
Post sales requests
Technical Support
Commercial exceptions (waivers)

Who can contact?

Travel Agents

How to contact us?

Trade Chat at latamtrade.com
North America, Central America, Europe, Asia, Africa and Oceania: support_ndc@latam.com

API Support

API Support

Our tech specialists can help with the development of API connections.

How can we help?

Sandbox access
Doubts to the API NDC by LATAM
Technical API Development Questions

Who can contact?

Agency Technical Teams (Developer)

How to contact us?

grp_ndcsupport@latam.com

Policies

Policies

Check LATAM airlines guidelines to processes and procedures.

How can we help?

Access to Policy Documents

Who can contact?

Travel Agents

How to contact us?

Visit out Commercial Policy page

Getting Connected

Get connected to our NDC APIs, either via NDC Portal, NDC API or Aggregator.

Capability

Have a look at what Capability we provide through our NDC APIs.

Provided by Travel In Motion