Group
Functionality
Description
API
NDC Portal
Shopping
Flight Availability
One Way
Roundtrip
Domestic
International
Interline and Codeshare
Direct
Stop over and connection
Type of Passenger
Adult, Child and Infant
Special passenger
Students, Government or others
Show a range of days of the selected date
Public and private fares
Only with account code
Flight offer
Baggage Information
Fare Rules information
Cheapest offer for each brand by flight
Fare Breakdown
Fare, taxes description
Offer description in different languages
EN , ES and PT
Shopping filters and search criteria
Additional baggage
23 kg
15 kg
over dimensioned
Carry on
Seat selection
Paid amount depends on the fare selected
Priority boarding
All except CO routes
Create Order Without Payment
Payment method: Credit Card/Debit Card
Credit Card
Debit Card
Settlement to airline through BSP/ARC*
Fraud validation by Cybersource
Standard Commission
Registration is done through the Agency
Manager system
Ancillary Postbooking
Add Seats
Additional baggage
23 kg
15 kg
over dimensioned
Carry on
Priority boarding
All except CO routes
Exchange
Voluntary exchange of order (Itinerary)
With ancillaries
Without ancillaries
It can be done by the agency or the passenger at latam.com
Involuntary exchange of order (Itinerary)
With ancillaries
Without ancillaries
It can be done by the agency or the passenger at latam.com
Void and Refunds
Cancel an Order not issued
For Orders with BNPL prior to issue the order
Auto Refund for issued orders
For Orders with BNPL prior to issue the order
Another PostBooking
Order Split
Notifications
Notification by mail
Booking
Refund
Exchange
Notification of Airline Initiated Changes on an Order by email
To the emails detailed as such
Notification Center - Involuntary Exchange
Order Change Notif - Involuntary Exchange
Agency Management
User activation on first login
Agency Self Service User Management
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